Terms of service

Effective Date: 2026-02-27

Disclaimer: Products sold on this website are intended for general wellness, relaxation, recovery, and comfort purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary.

Thrive Longer Co is an independent online retailer operated by LinGarEnterprises13 LLC. We curate and source a range of wellness, recovery, relaxation, and lifestyle products — including saunas, cold plunges, massage chairs, and related products — from third-party suppliers and manufacturers. Thrive Longer Co is not affiliated with or endorsed by any featured brand unless explicitly stated.

Many products sold through this website may ship directly from a supplier or manufacturer to the customer. Product information, specifications, and images may be supplied by manufacturers, distributors, or third-party product data providers and are presented for general informational purposes.

1. Introduction

Welcome to LinGarEnterprises13 LLC ("Company", "we", "our", or "us"), operating under the store name Thrive Longer Co. These Terms of Service ("Terms") govern your access to and use of our website located at thrivelongerco.com ("Website") and any related services, content, communications, and products (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

  • Provide true, accurate, current, and complete information
  • Maintain and promptly update your account information so it remains accurate and complete
  • Use only information that belongs to you or that you are authorized to use

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us promptly of any unauthorized use of your account or any other security issue

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit product quantities, discontinue products, or update product offerings at any time without notice.

4.2 Pricing

Prices are shown in U.S. dollars unless otherwise stated and are subject to change without notice. We reserve the right to correct pricing, product, or typographical errors at any time, including after an order has been submitted.

4.3 Payment Terms

  • Accepted Payment Methods: Major credit/debit cards and other payment methods made available at checkout
  • Payment Processing: Payments are processed securely through Shopify Payments and/or other payment providers supported by our website using SSL/TLS encryption. We do not store full payment card details on our servers.
  • Charge Timing: Your payment method is charged at the time your order is placed on our website.
  • Billing Information: You agree to provide current, complete, and accurate billing and payment information
  • Authorization: By placing an order, you authorize us and our payment providers to charge the total order amount, including product price, shipping, taxes, and any applicable fees

4.4 Order Acceptance

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product unavailability
  • Errors in pricing, product descriptions, or other content
  • Suspected fraud or unauthorized transactions
  • Shipping limitations or serviceability issues
  • Orders that appear to violate these Terms

5. Shipping and Delivery

5.1 Shipping Scope

We currently ship only within the continental United States. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, other U.S. territories, or P.O. boxes that cannot accept carrier delivery.

5.2 Processing and Delivery

Orders are typically processed within 1–2 business days, Monday through Friday, excluding holidays. Our daily order processing cutoff time is 2:00 PM CST. Orders submitted after this time may begin processing on the next business day.

Estimated transit time is generally 3–9 business days within the continental United States unless otherwise stated on the product page or in our Shipping Policy.

5.3 Shipping Carriers

Orders are fulfilled via UPS, FedEx, or USPS depending on the size, weight, and destination of your order. Tracking information will be provided via email once your order has shipped. Many orders may ship directly from our supplier or manufacturer to you.

5.4 Shipping Charges

Shipping charges are displayed at checkout. Orders over $100 qualify for free shipping. Orders under $100 are charged a flat $60 shipping fee, unless otherwise stated.

5.5 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title for products pass to you upon our delivery of the order to the carrier.

5.6 Additional Shipping Terms

Please review our Shipping Policy for full details regarding shipping methods, delivery estimates, shipping restrictions, and related procedures.

6. Returns and Refunds

Key return terms are summarized below. Please review our full Return and Refund Policy for complete details.

  • Return window: Return requests must be submitted within 30 days of delivery
  • Damage reporting: Damaged, defective, or incorrect items must be reported within 7 days of delivery with photos and order details
  • Return shipping: The customer is responsible for all return shipping costs. We do not provide prepaid return labels.
  • Restocking fee: Approved non-defective returns may be subject to a 25% restocking fee deducted from the refund amount
  • Refund timing: Approved refunds are issued to the original payment method within 7 business days after inspection approval
  • Authorization required: Do not ship any item back without first receiving written return instructions from our support team

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, icons, images, video, downloads, layouts, design elements, and software, is the property of LinGarEnterprises13 LLC, its licensors, or its content suppliers and is protected by applicable intellectual property laws.

7.2 Limited License

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial use only.

7.3 Restrictions

You agree not to:

  • Reproduce, duplicate, copy, distribute, sell, resell, or exploit any portion of the Services without our prior written permission
  • Use our trademarks, trade dress, logos, or branding without our prior written consent
  • Use any scraping, data mining, bots, or similar automated tools on the Website without authorization

8. User Content

8.1 Submissions

If you submit reviews, testimonials, suggestions, comments, messages, or other content ("User Content"), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, adapt, publish, display, and distribute such content in connection with operating and promoting the Services.

8.2 Prohibited Content

You agree not to submit User Content that:

  • Is false, misleading, unlawful, abusive, defamatory, obscene, or invasive of another person's privacy
  • Infringes or misappropriates intellectual property or other rights of any person or entity
  • Contains malware, viruses, or other harmful code

9. Prohibited Activities

You agree not to:

  • Use the Services for any unlawful or fraudulent purpose
  • Interfere with the operation, security, or integrity of the Website or any connected systems
  • Attempt to gain unauthorized access to any account, server, database, or system
  • Use the Website in a way that could disable, overburden, damage, or impair the Services
  • Misrepresent your identity, affiliation, or authority

10. Product and Service Disclaimers

10.1 General Product Disclaimer

Products sold through this Website are intended for general wellness, relaxation, recovery, and comfort purposes only, unless explicitly stated otherwise. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

10.2 Product Information Disclaimer

Product specifications, descriptions, manuals, images, videos, and other product-related content may be provided by manufacturers, distributors, or third-party data sources. While we aim to present accurate information, we do not warrant that all product content is complete, current, error-free, or suitable for your intended use.

10.3 Supplier and Manufacturer Fulfillment Disclaimer

Many products sold through this Website may be shipped directly from a supplier or manufacturer to the customer. We are an independent retailer and are not the manufacturer of most items listed on the Website.

11. Disclaimers and Warranties

11.1 "AS IS" Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied, except to the extent such warranties cannot be excluded under applicable law.

11.2 No Warranty

To the fullest extent permitted by law, we do not warrant that:

  • The Services will meet your specific requirements or expectations
  • The Services will be uninterrupted, timely, secure, or error-free
  • The Website or its servers will be free of viruses or other harmful components
  • Any results obtained through use of the Services will be accurate, reliable, or complete

12. Limitation of Liability

To the fullest extent permitted by law, LinGarEnterprises13 LLC and its owners, officers, employees, contractors, affiliates, licensors, suppliers, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to:

  • Your use of or inability to use the Services
  • Any order, product, shipment delay, or product issue beyond our reasonable control
  • Any unauthorized access to or use of our systems or personal information
  • Any interruption, suspension, or discontinuation of the Services

In jurisdictions that do not allow certain liability exclusions or limitations, some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless LinGarEnterprises13 LLC and its affiliates, owners, officers, employees, contractors, licensors, suppliers, and agents from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any law or the rights of a third party
  • Your misuse of any product purchased through the Website

14. Termination

We may suspend or terminate your access to the Services at any time, without prior notice, if we reasonably believe you have violated these Terms, engaged in fraud, or otherwise used the Services in an improper manner.

15. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Nebraska, without regard to its conflict of law principles. Any disputes not subject to arbitration shall be resolved in the courts located in Nebraska.

16. Dispute Resolution

16.1 Informal Resolution

Before filing any formal claim, you agree to first contact us at support@thrivelongerco.com and attempt to resolve the matter informally within 30 days.

16.2 Arbitration

If a dispute cannot be resolved informally, the dispute may be resolved through binding arbitration in the United States in accordance with the applicable rules of the American Arbitration Association, except where prohibited by law.

16.3 Class Action Waiver

To the fullest extent permitted by law, all disputes must be brought on an individual basis only, and not as part of any class, consolidated, or representative action.

16.4 Exceptions

Either party may bring an individual claim in small claims court if eligible, and either party may seek injunctive or equitable relief for misuse or infringement of intellectual property rights.

17. Privacy and Data Rights

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and share your personal information, and outlines your rights under applicable law, including:

  • California residents (CCPA/CPRA): Rights to know, delete, correct, opt-out of sale or sharing, and non-discrimination
  • EEA/UK residents (GDPR): Rights of access, rectification, erasure, restriction, portability, objection, and to lodge a complaint with a supervisory authority

To exercise any privacy rights, contact us at support@thrivelongerco.com.

18. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time. Any changes become effective when posted on the Website with the updated effective date. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

19. Miscellaneous

19.1 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed and the remaining provisions shall remain in full force and effect.

19.2 Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and us regarding the Services.

19.3 No Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or of any other provision.

20. Related Policies

For more information, please review our related policies:

21. Contact Information

If you have any questions about these Terms, please contact us: